The prices are understood to be for goods delivered to our warehouse, unless this is clearly indicated in the promotion and do not include any other concept such as customs or clearance costs, which will be subject to an additional charge. With regard to packaging, normal packaging is included; if maritime or reinforced packaging is required, this will also be subject to an additional charge.
The completion of the order by filling in the purchase form implies conformity with the price offered. If the selected payment method is PAYPAL, the purchase will have a supplement of 3.2% which is the commission charged by this platform and will be added to the final price of the product. If you choose CONTRAREEMBOLSO, the purchase will have a supplement of 3%, which is the additional amount charged by the transport company.
Our delivery times are approximate, in no case may damages be claimed for this concept.
The transport agency will be determined by MARTECH GROUP EQUIPMENTS, S.L. and regardless of the insurance coverage, the goods travel at the risk of the customer, who must check that the packages arrive in good condition and are in accordance with the delivery note. If this is not the case, the customer must make the appropriate claims for deterioration or delay to the transport agency. The unloading of the goods is at the customer's expense.
Cancellations of orders can only be made when the material has not yet been dispatched by MARTECH GROUP EQUIPMENTS, S.L.
Returns of orders will only be accepted when the following conditions are met:
A.- All returned material must be received carriage paid.
B.- In no case will be accepted returns of items that are not brand new and that are returned together with the original packaging and all accessories.
C.- The maximum period for returning an order is 14 calendar days from receipt of the goods, as determined by current legislation.
D.- All material must arrive accompanied by its corresponding delivery note or invoice, indicating the date on which it was supplied and the reason for which it is being returned.
E.- All returned material will be subject to a 10% handling charge, plus shipping costs.
The refund of the amount of orders will be made by the same method of payment used by the customer, within a maximum period of 30 days.
The replacement or repair under warranty will be carried out once the goods have been received at our facilities. All our products are guaranteed against manufacturing defects for a period of 12 months. Excluded from the guarantee are all those products that have been tampered with or which, due to lack of maintenance or misuse, may impair their operation and performance.
It is obligatory to read all the instructions that accompany the machine for its handling and maintenance. All trips and journeys, stays and working hours to be made by MARTECH GROUP EQUIPMENTS, S.L. personnel due to the buyer's lack of knowledge of the use of the machinery, or any other issue unrelated to manufacturing defects, will be at the customer's expense.
All goods remain the property of MARTECH GROUP EQUIPMENTS, S.L. until full payment of the supply invoice is made by the customer. In the event of litigation, the parties expressly submit to the jurisdiction of the Courts and Tribunals of Albacete, waiving their jurisdictions and domiciles.